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Should Your Mechanic Provide A Free Courtesy Car?

courtesy car
courtesy car

When you take your car in for servicing or repairs, does your mechanic provide a free courtesy car? Sadly, many motorists will answer that question ‘no’.

Despite the fact that they are loyal, regular customers, who pay on time and recommend the mechanic to others, that doesn’t guarantee a courtesy car service. And we think that’s wrong. As drivers ourselves, we just expect some things to be a given.

Car Pick Up Service

For example, when we go the hairdresser, we expect a cup of coffee and magazines, right? We expect to be provided with a shopping trolley at the supermarket. When we entrust one of the most expensive purchases to a mechanic, we expect a free courtesy car.

You’d probably even settle for a car pick up service on the Sunshine Coast! You just don’t want to be left standing at the bus stop.

At SVS Autocare, there are certain things that we consider just part of the service. That includes a friendly, helpful voice on the phone when you call to book, a comfortable air-conditioned customer lounge should you choose to wait, and a free courtesy car or pick up. That’s a given.

Courtesy Car Service

We also believe that you deserve a guarantee on the work we do, and we wouldn’t dream of using anything but genuine quality parts and products on your car. It’s part of the service here; you could call it the SVS Autocare difference.

The fact is, we appreciate the fact that you have chosen us to care for your vehicle. We know you have chosen us because we are master technicians, and specialists in European vehicles. But we also know you’ve chosen us because we’ll always go that extra mile to ensure you are well looked after.

We know that after dropping your vehicle to us you have important things to do; supplying you with a free courtesy car is just our way of saying thank you.

Why Your Business Needs Fleet Maintenance Services

Does your business rely to a certain extent on your company vehicles? Perhaps your sales staff need to travel to appointments, or your drivers need to make deliveries. If even one of those vehicles is off the road, it must cause a lot of disruption and possible loss of income.

So, that said, what are you doing about your car fleet maintenance? At SVS Autocare, that’s something we take very seriously. We understand that your work vehicles are useless if they’re off the road for any period of time.

Car Fleet Services

We have fleet maintenance services clients who have been with us since they went into business. We also have clients who came to us after trying to manage it all themselves and realised DIY was a false saving.

Of course, you could employ your own mechanics, have your own workshop and buy all your own tools and diagnostic equipment, but that be extremely expensive.

We believe that we offer one of the most dependable and cost-efficient car fleet services in Brisbane and on the Sunshine Coast. We also have specialised equipment, the latest diagnostic software and purpose-built workshop facilities.

Car Fleet Maintenance

Whilst we specialise in European vehicles, we have the knowledge and expertise to care for any fleet vehicle. And we are conveniently located to make it easier for you.

As well as keeping your fleet on the road where it’s making you money, there’s something else to consider here and that’s safety. Imagine what would happen if your driver or another road user was injured or killed because your vehicle wasn’t properly maintained.

Legislation and insurance are such these days that you just can’t afford to take risks when it comes to fleet maintenance services. If you are found to be negligent in any way it could mean the end of your business.

Don’t take the risk; talk to SVS Autocare about car fleet services.

SVS Autocare – Your Local European Auto Service Center

If you’ve bought a European car, either new or used, the chances are you’re now looking for a European auto service center. Or you may be wondering if you can save money by going elsewhere, or back to the dealer.

Without a doubt, sourcing the right vehicle servicing for your make and wallet can be a challenge! It can also be confusing. Everybody tells you that they’re the best, or they can do it cheaper, or that you have to use them to protect your warranty.

It’s so confusing that many drivers end up leaving car repairs too long and then face a much higher bill.

European Car Service Sunshine Coast

Let’s try and clarify some of these points. To begin with, you don’t have to take your car back to the dealer you bought it from. Whatever they tell you about your warranty, you are protected by the law, and under that law, you can take your car to any authorised mechanic.

Then there’s the myth about older vehicles not needing the same care as new cars. When you think about it, your older vehicle has done many more kilometres and is likely to have worn parts. That means it needs regular servicing as much, if not more, than a new car!

Another confusing issue is whether you have to take your European vehicle for a specialised European car service. Legally, of course not; it’s your car so take it where you want.

European Auto Service Center

If you want the job done well for the best price, however, then a European auto service center is recommended. As they have the correct diagnostic tools they will find and fix the problem faster, thus saving you money. Why should you pay for someone else’s lack of knowledge?

Finally, can you book a European car service on the Sunshine Coast? Yes, you certainly can. SVS Autocare is a long-established and trusted European auto service center that not only offers servicing and repairs, but also air-conditioning servicing, brakes, wheel alignments and tyres, and vehicle performance enhancement.

Oh, they also work on non-European makes, too!

Busting the Myth on Log Book Servicing in Brisbane, Sunshine Coast

One of the biggest myths in the motoring world is that log book servicing can only be carried out by the original dealer if you wish to protect your warranty. It’s just not true!

If you’re looking for log book servicing in Brisbane or on the Sunshine Coast, you can go elsewhere, so long as the technicians are properly qualified. You’ll get the same detailed service – if not better – and you’ll probably pay a lot less. This is because a service workshop generally has lower overheads than a dealership.

Replacement Car Log Book

The rules changed back in 2014 when the Australian Automotive Aftermarket Association (AAAA) lodged a submission with the ACCC for car owners to get their vehicles serviced by independent repairers. This was approved, providing the repairer used ‘appropriate quality’ parts and qualified technicians.

This was a victory for not only car repairers but also for the Australian driver, who now had more options available for log book servicing, including getting a replacement car log book.

This move has certainly improved the log book service on the Sunshine Coast, enabling drivers to save money whilst knowing they are receiving outstanding service. This is especially true if you own a European vehicle, as your technician needs to be specifically trained in that area.

Log Book Service Sunshine Coast

Did you know that many car dealers make more money AFTER the vehicle has been sold? I’m referring to the buying of parts, servicing and repairs; it’s easy repeat business. Management consultants Deloitte say this income offsets ‘the profitability drains commonly experienced in the (new and used) vehicle departments’.

Log book servicing in Brisbane and the Sunshine Coast has another great benefit; it will actually increase the value of your vehicle. A car without a log book can be seen as a risky buy so you will never achieve a good price if you resell it. A detailed service history gives a potential buyer confidence.

Reasons Why You Should Choose A BMW Car Service

The best way to keep your BMW performing at its best is to always take it to a BMW specialist for servicing.

There’s a very good reason why smart drivers choose a BMW and that’s quality. Along with other European marques, like Audi, Volkswagen and Mercedes, investing in a BMW should result in many years of reliable, enjoyable driving.

Notice I said ‘should’. Sadly there are still drivers who believe old mate round the corner can service the Beemer for a slab of beer! Then they wonder why things go wrong.

BMW on the Sunshine Coast

As with most things in life, you pay more for quality knowing it will last longer. You also know that when it comes to servicing and repairs, you should choose a specialist. True, old mate round the corner may save you a few dollars in the short term but when the engine blows up you’ll be in for a nasty shock!

If you own a BMW on the Sunshine Coast you need to invest in its care. European cars are highly specialised and require regular servicing by master technicians, preferably UK-trained.

Log Book Servicing

A BMW car service isn’t just a case of changing the oil! To ensure your prestige vehicle runs perfectly, giving you the best performance and efficiency, it needs to be carefully tuned. BMW car repair specialists have all the right diagnostic equipment to do that.

But that’s not all. It’s very important with any new vehicle to ensure all log book services are completed. This isn’t just a warranty issue, but a way of ensuring your luxury car gives you many years of driving pleasure.

Think of it this way; if you had a bad back you wouldn’t go to a dentist, right? You’d go to a back specialist knowing you’d get the best care and service. It’s the same with your vehicle. Doing everything by the book now could save you many thousands of dollars in the future.

Why It Pays To Book A Professional Audi Auto Service

If you’re going to invest in a quality European car you’d be mad to cut corners when it comes to servicing.

Have you noticed how everyone seems to have at least one horror story about car servicing? I’ve heard some shockers in my time, from oil stains on the leather upholstery to spanners left in the engine. But all these stories seem to have one thing in common; the owner took the vehicle to a mechanic who just didn’t have the right knowledge, qualifications and experience.

Motor vehicle design has changed a lot over the years and today’s cars require specialist knowledge, training and tools to keep everything running smoothly. Generally speaking, the more expensive the vehicle the more advanced the engine technology. That means it’s no longer a case of taking a quick look under the bonnet; these days it’s all about computer diagnostics.

Audi Specialists

Take the Audi for example; one of the most popular European luxury cars, the Audi is a finely tuned work of art. To keep it that way it needs regular servicing by Audi specialists.

An Audi auto service is quite specific and needs to be carried out by master technicians who understand how the vehicle behaves and can quickly diagnose and fix problems. So the first thing to do when you buy one of these beauties is to find your local Audi repair service, so you can drive with the confidence of knowing your vehicle is well cared for.

Audi Repair Service

For all your Audi Sunshine Coast services, your best port of call is SVS Autocare. Not only are they truly passionate caring for European cars and their owners, but they have the knowledge, expertise and tools to back it up. We’re talking about UK-trained master technicians here!

Whatever your make of vehicle investing in regular professional servicing will ensure many years of safe trouble-free driving. In my experience, cutting corners on servicing only ends up costing you more in repairs and puts you and your passengers at risk.

What Client Say

As a former sales rep in the automotive industry, I’ve had the opportunity to visit over a thousand workshops between Brisbane and Bundaberg, including all of the major prestige dealerships. The SVS Autocare workshop is one of the most pristine …

Michael Lane

We have had a cars serviced with SVS Autocare several times and they are amazing!! From the moment you walk through the door, the service is fantastic and they go above and beyond what they have to. All of the …

Katrina Scotland

I’d like to thank the crew at SVS Autocare for their great service throughout the years. My car broke down last week and from the first second on the phone they were 100% professional and understanding to my needs as …

Alexander Symonds

A few months ago I had an issue with the timing chain on my Mercedes CLS. This immediately became a MAJOR problem when I received a quote from the local Mercedes dealer for over $19,000!!! As I was familiar with …

Natalee Nancarrow

I can’t speak highly enough of the service and workmanship of all at SVS. My experience began with a friendly, warm reception by the owners wife and staff. After a sympathetic ear, the owner / technician was summoned and came …

Stephen G Rado

Dear Catherine, Martin and the fabulous team at SVS, I would like to say a very big thank you to everyone who had a hand in putting my Mitsubishi Pajero back on the road. After the months of drama and …

Gwyneth

The service provided by SVS Autocare is secondary to none. All their staff are friendly, efficient and knowledgeable. They send regular reminders. They pick up our cars from work and drop them back before the end of the day or …

Dr Oliver Gunson